Printello — custom, logo-printed apparel
Last updated: 25 August 2026
VJY Ventures India Private Limited (“we”, “us”, “our”), operating as Printello, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit printello.in or place an order with us. It is framed in line with the Information Technology Act, 2000, the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDP Act).
Who we are
Printello is operated by VJY Ventures India Private Limited, 63/2, Shop No. 2, Sant Krupa Building, Kate Wasti Road, Pimple Saudagar, Pimpri Chinchwad – 411027, India (GSTIN: 27AAKCV2286J1ZS). For any privacy-related queries, contact us at contactus@printello.in.
Information we collect
- Identity & contact data: name, email address, phone number, billing and shipping address.
- Order data: products ordered, sizes, colours, custom artwork/logos and text you submit, and GSTIN (if you request a GST invoice).
- Payment data: payments are processed by our third-party payment gateway. We do not store your full card, UPI, or bank details on our servers.
- Technical data: IP address, browser type, device information, and cookies/usage data collected automatically when you browse the site.
How we use your information
We use your information to: process and fulfil your orders; create and share design proofs; provide customer support; send order, dispatch, and delivery updates; issue GST invoices; prevent fraud; comply with legal obligations; and, with your consent, send marketing communications.
Legal basis and consent
We process your personal data based on your consent and as necessary to perform our contract with you (fulfilling your order). Under the DPDP Act, you may withdraw consent at any time by contacting us; this will not affect processing already carried out.
Sharing your information
We do not sell your personal data. We share it only with courier and logistics partners to deliver your order; payment gateways to process payments; service providers (e.g., hosting, analytics, communication tools) who act on our behalf under confidentiality obligations; and authorities, where required by law or to protect our legal rights.
Cookies
We use cookies and similar technologies to operate the site, remember preferences, and analyse traffic. You can control cookies through your browser settings; disabling them may affect site functionality.
Marketing communications
With your consent, we may send you promotional emails or messages about new products and offers. You can opt out at any time by clicking the unsubscribe link in any marketing email or by writing to us at contactus@printello.in. This will not affect essential order-related communications.
Third-party links
Our website may contain links to third-party sites (for example, social media or payment pages). We are not responsible for the privacy practices or content of those sites; please review their policies separately.
Data security
We follow reasonable security practices and procedures as required under the SPDI Rules, 2011, to protect your data from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security. In the event of a data breach likely to affect you, we will take appropriate remedial steps and notify you and the relevant authorities as required by law.
Data retention
We retain your personal data only as long as necessary to fulfil the purposes described here, including legal, accounting, or reporting requirements (for example, tax and GST records are retained as required by law).
Your rights
Subject to applicable law, you have the right to: access the personal data we hold about you; request correction or updating; request erasure; withdraw consent; and grievance redressal. To exercise these rights, email contactus@printello.in.
Children
Our website and products are intended for users aged 18 and above. We do not knowingly collect personal data from minors without verifiable parental/guardian consent.
Grievance Officer
In accordance with the IT Act and the DPDP Act, our Grievance Officer can be reached at:
Name: Vinay
VJY Ventures India Private Limited, 63/2, Shop No. 2, Sant Krupa Building, Kate Wasti Road, Pimple Saudagar, Pimpri Chinchwad – 411027
Email: contactus@printello.in
Phone: 9503085155
We will acknowledge complaints within 48 hours and resolve them within one month of receipt.
Changes to this policy
We may update this Privacy Policy from time to time. The version published on our website at the time of your interaction applies.
Contact us
Questions about this policy? Email contactus@printello.in.